Policies & FAQ's
**Most Orders Ship The Same Day!!**
POLICIES & FREQUENTLY ASKED QUESTIONS
Why is my Measurement DIFFERNT then WHAT I ORDERED ?
Example : Heatsink P-HS-4 Dimensions: 6 3/8" x 5 3/8" x 1 3/8" There can be a +/_ of .35 %
HOW DO I PLACE MY ORDER?
All orders should be placed on the website. In special circumstances if an order cannot be placed online then there may be a 24-48 hour processing time.
HOW LONG DO ORDERS TAKE TO SHIP?
We will do our best to get your product out to you same day. This is not a guarantee. It may take a few days depending on the size of the order. A lot of our larger items are built to order.
DO YOU ACCEPT RETURNS?
We do NOT accept USED items. Any returns must have prior authorization from us before returning. These items ARE subject to a 20% restocking fee. Any items that were custom ordered are not eligible for return. Customers MUST contact us for a return address within 10 days of receiving the item. At that time we will explain whether your item is eligible for a refund or exchange. Also, note the shipping policy listed below.